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Delinquent GT Water Customers Threatened with Disconnections



The Water Undertaking Department in conjunction with the Ministry of Home Affairs, Transportation, Broadcasting, Energy and Utilities and Telecommunications Commission would are advising the customers on the island of Grand Turk that a disconnection exercise will be carried out on 31st May 2023 on all outstanding accounts.


In order to prevent any disruption of service, delinquent customers should settle their outstanding balances with the department by 30th May, 2023, as failure to do so will result in service being disconnected and a five percent late charge being applied to your account.


Additionally, the Water Undertaking Department and the Ministry of Home Affairs stated that service reconnection will require that all outstanding balance be paid in full along with a reconnection fee.


To make payment, payment receipt vouchers can be obtained from The Water Undertaking Department located at South Base, Grand Turk. Office hours are from Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday from 8:30 a.m. to 4:00 p.m. Customers may also call 649-338-3518 to enquire about your account and any outstanding balance.




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