Scotiabank has been recognized as the Most Innovative in Data by The Banker’s Global Innovation in Digital Banking Awards 2021.
The Banker magazine, a Financial Times publication, recognizes global excellence in financial technology and celebrates innovation in finance at the annual awards.
“Throughout the past year, the insight we’ve gained through data and analytics has allowed us to identify thousands of our most vulnerable customers, and provide them with tailored support and advice to help them navigate through this challenging time,” said Brian Porter, President and Chief Executive Officer of Scotiabank.
“We’re pleased that for the second year in a row, The Banker has recognized Scotiabank for our innovation in financial services. Sincere thanks to our winning team of employees who have made these achievements possible, and congratulations on earning this global recognition.”
“Our ongoing investment in technology has allowed us to leverage powerful tools such as advanced data analytics to enhance the way we serve our customers. This includes making it easier for them to do business with us and offering personalized solutions that will bolster their financial wellbeing,” said Ira Taylor, Branch Manager, Scotiabank Turks & Caicos.
Taylor also shared that technology significantly aided the Bank’s rapid response during the COVID-19 pandemic to identify and provide assistance for the most vulnerable customers.
Notable recent highlights of Scotiabank’s data and analytics efforts include:
The expansion of digital sales which made it easier for customers to access credit products such as loans and credit cards remotely via our ABMs and online banking.
The Global AI Platform. The platform provides the infrastructure for the Bank to deliver intelligent and personalized financial advice for customers.
The Most Innovative in Data award, received from The Banker on August 2nd, 2021, acknowledges the Bank’s investments in data and analytics, as well as its commitment to delivering a more personalized customer experience.
Scotiabank was named the Best Bank in the Turks & Caicos Island for the year 2020 by Global Finance Magazine – another prestigious banking publication.