Beaches Turks and Caicos Opens New Welcome Center for Team Members

Beaches Turks and Caicos officially opened its new Team Member Welcome Center on Monday, June 29, marking a significant investment in employee well-being and reaffirming the resort's commitment to creating an exceptional workplace for its more than 2,400 team members.

The ribbon-cutting to officially commission the Beaches Welcome Center. From left are: Curtis Lee, Hotel Manager;  Phildreka Campbell, Learning and Development Manager;  Patricia Talbot, Restaurant Manager;  Javain Campbell,  Diamond Team Member; James McAnally, Regional Managing Director;  Deryk Meany,  General Manager;  Owenta Coleby, Human Resources Manager;  Tanya Swann,  Executive Assistant Manager Treasure Beach Village; and Dr Anya Malcolm-Gibbs, Director of Special Education Needs Services.

The purpose-built facility serves as a central hub where employees can relax, recharge and access essential services before and during their workday. The Welcome Center houses Human Resources and Learning & Development offices, modern locker rooms, an expansive air-conditioned dining facility, and spaces designed to foster connection among staff. Future additions are expected to include banking services and other employee conveniences.

Opening the ceremony, Executive Assistant Manager Tanya Swann described the Welcome Center as "a massive milestone" and tangible proof of the company's commitment to its employees.

Pastor Eric Johnson, also known as ‘Chef Cookie’, invoking God’s presence on proceedings.

"The company has created the space to give their team members a dedicated place to relax and recharge," Swann said. "Whether you are visiting the HR or Learning & Development team, grabbing a cup of coffee, taking a well-deserved break or catching up with colleagues, this center is for you."

Regional Managing Director for the Northern Caribbean and Curaçao, James McAnally, reflected on the years of planning that brought the project to life. He noted that as the resort expanded over the decades, employee facilities had become scattered across the property, prompting the need for a centralized space that matched the quality of the guest experience.

"We thought about what we could call this place, and I think Welcome Center was the perfect name," McAnally said. "It's our commitment to welcome team members every day into a space they're proud of, comfortable in, and where they can enjoy a dining room that is second to none."

McAnally added that while the opening represents "Beaches 2.0," even more improvements are planned as part of the resort's ongoing employee development strategy.

General Manager Deryk Meany described the Welcome Center as the beginning of a new chapter for the resort's workforce.

"This is your home away from home," Meany told employees. "You spend more time here than at your usual homes, and today we talk about the future. This is just the start of an amazing journey."

Meany highlighted several features of the new facility, including a 400-seat, air-conditioned dining area with an expanded menu offering vegan options, fresh fruits and vegetables, smoothies on Wednesdays, and themed meals designed to enhance the employee experience. Plans are also in place to introduce an ATM and MoneyGram services, allowing staff to conduct financial transactions without leaving the resort.

Following remarks from management, Human Resources Manager Owenta Coleby, McAnally, Meany, Swan, Patricia Jennings-Talbot and Diamond Team Member of the Year Javeen Campbell officially cut the ribbon, opening the facility to employees.

Long-serving Assistant Bar Manager Pauline Brooks, who has worked at Beaches Turks and Caicos since 1997, praised the improvements, saying the transformation has been welcomed by employees across the resort.

"You can see the joy on the team members' faces," Brooks said. "Everything is different. It is totally different, and the team members are happy. This upgrade is excellent."

Brooks also credited the resort for providing long-term career opportunities, training and employee benefits throughout her nearly three decades of service.